Sale Terms

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Sale Terms

These Terms and Conditions (hereinafter “T&Cs”) are intended to govern any order for an individual Ticket to access the Hack in Paris event (hereinafter the “Event”) placed by an individual or a legal entity (hereinafter the “Customer(s)”) on the website https://hackinparis.com/store/ (hereinafter the “Site”), run by Sysdream, a French SAS (simplified joint stock company), with a capital of €267,720, having its registered office at 14 Place Marie-Jeanne Bassot - F-92300 LEVALLOIS-PERRET, registered in the Paris Trade and Companies Register (RCS) with the number 451 676 126 (hereinafter the “Company”).

In the event of non-compliance by the Customer with the obligations subscribed to under the terms of these T&Cs, Sysdream reserves the right to refuse the Customer access to the Event or to prevent the Customer continuing to participate in the event. In addition, fraud, attempted fraud, or the resale of Tickets may result in legal action. Sysdream reserves the right to refuse any order from a Customer with whom there is any such existing dispute.

Before ordering one or more training courses, Customers are required to take note of the prerequisites stated on the Site, in order to ensure that they are capable of following the chosen training course(s).


Article 1 - Definitions

The terms used in these T&Cs shall have the meanings set forth below:

« Customer » signifies any natural person or legal entity that places the order.

« Event » signifies the annual international “Hack in Paris” event organized by Sysdream around the topic of cybersecurity. The Event consists of 3 days of training followed by conferences.

« Venue » signifies the place where the Event will take place.

« Site » signifies the website https://hackinparis.com/store/ run by Sysdream.

« Tickets » signifies the credentials for accessing the Event. Several types of Tickets can be ordered:

  • A Ticket providing access to the Event conferences only ;
  • A Ticket providing access to one or more training courses, as chosen by the Customer ;
  • A Ticket providing access to the Event conferences and to one or more training courses, as chosen by the Customer.

« Holder » signifies the person whose name appears on the Ticket.


Article 2 - Ticket prices
Ticket prices

The Site proposes various Ticket prices. The prices depend on the services concerned, and on the status of the person for whom the Ticket is intended.

The prices displayed include, according to case and depending on the services selected by the Customer, the price of the training and/or the conferences, the course materials, the lunches, and three (3) coffee breaks per day. If necessary, Customers will be required to fill in a questionnaire, which will be sent to them by e-mail, in order to inform Sysdream if they have any particular dietary requirements.

The total amount stated when validating the order on the Site is the definitive amount, including all taxes and fees. This amount is restated in the order confirmation e-mail and on the invoice.

The prices and the total amount of the order are given in euros. The prices guaranteed to the Customer are those indicated on the Customer’s order confirmation.

Conditions for obtaining reduced rate Tickets

Students and the unemployed benefit from a reduced rate for Tickets. To obtain the reduced rate it is necessary however to provide proof of status (student card or valid Pôle Emploi [Unemployment Benefits] certificate), which must be filed on the platform provided for this purpose on the Site when the Customer validates the order. The filed document will be reviewed by Sysdream within a maximum of ten (10) working days. Failure to comply with this condition will result in the cancellation and refund of the order.

Furthermore, it is specified that a legal entity that purchases one or more Tickets on behalf of its employees who have student status (on work-study or internship) will not be able to benefit from the reduced “student” rate.


Article 3 – Availability

The Tickets go on sale in limited quantities. Sysdream shall inform the Customer in real time about the availability of Tickets at the time of ordering.

The ticket office for ordering Tickets to attend the Event conferences closes two (2) days before the Event start date. The ticket office for ordering one or more training courses at the Event closes ten (10) days before the Event start date.


Article 4 – Ordering the ticket(s)
Selecting the Ticket(s)

Customers select the Ticket of their choice, in the desired quantity and within the limits of the Tickets available. For processing the order, the following information must be communicated: surname, forename, Customer status, email address and billing address. This personal information is processed by Sysdream under the conditions stipulated in Article 11 “PROTECTION OF PERSONAL DATA”.

The Customer must also accept these T&Cs, by checking the box provided for this purpose when placing the order.

Ticket holder identification

The Customer is required to identify the Ticket Holder by communicating to Sysdream the following information: surname, forename and email address. This information is necessary to make the Ticket nominative. This personal information is processed by Sysdream under the conditions stipulated in Article 11 “PROTECTION OF PERSONAL DATA”.

The Customer can select various options:

  • Additional fees for obtaining a lunch box at the Event ;
  • Attending the Event Gala Evening ;
  • Subscribing to the Yogosha Live Hacking Event.
Order summary and payment

Customers are required to check the details of their order and correct any errors, before filling in their bank details.

Following this check, Customers are asked to proceed with payment for their order.


Article 5 – Payment

Payment for orders is to be made exclusively in euros and by bank card. Only the following cards are accepted: CARTE BLEUE, VISA, MASTERCARD, AMERICAN EXPRESS and E-CARTE BLEUE.

The Customer testifies to possessing the necessary authorizations to use the method of payment chosen when validating the order. The bank account used for the selected mode of payment will be debited with the amount of the order upon acceptance of the transaction by the payment centre. In the event of refusal by the payment centre, the order will be automatically cancelled.

Validation of the order by the Customer signifies the obligation to pay the total amount stated.


Article 6 – Payment security

Payments made for transactions conducted on the Site are secured by means of the Stripe payment platform, which is certified for bank payments over the Internet. Further information can be obtained from the Stripe Checkout documentation, available on the Stripe website.


Article 7 – Order confirmation and follow-up

A summary of the order information will be sent to the Customer via an order confirmation email. The order will only be finalized upon receipt of this email.

Failing receipt of the confirmation email, the Customer must contact Sysdream at the following address: [email protected].


Article 8 – Proof of the transaction

The Customer is invited to save the proof of the transaction, which will appear on the screen after obtaining the agreement of the bank associated with the card used for the payment of the order.

The computerized registers kept in the computer systems of Sysdream or any of its service providers have, except in the case of an obvious error on the part of Sysdream or one of its service providers, probative force with regard to orders placed and the execution of the parties’ obligations. Orders and invoices are archived on a reliable and durable medium such as to constitute a faithful copy thereof, in accordance with Article 1366 of the French Civil Code.


Article 9 – Ticket delivery and use
Ticket delivery

The Ticket is sent to the Customer as an attachment to the order confirmation email. The Customer can the choose either to print the ticket or to present it on their smartphone at the entrance to the Event.

Ticket resale

Each Ticket is nominative and personal. Under Article L.313-6-2 of the French Criminal Code, it is prohibited sell on a habitual basis admission tickets for commercial or cultural events without the express authorization of the organizer or the owner of the rights to the event.

Fraudulent reproduction of Tickets

It is strictly prohibited to reproduce, duplicate or counterfeit a Ticket in any way whatsoever. Reproduction of a ticket is prohibited and would provide no benefit. Anyone who illegally reproduces a Ticket and/or uses a counterfeit ticket is liable to prosecution.

Sysdream reserves the right to verify the identity of the Ticket holder by asking the Ticket holder to show proof of identity, in order to ensure that it is the same person as the one whose name is on the Ticket.

Theft and loss of Tickets

Sysdream disclaims all responsibility in case of loss or theft of the Ticket(s), including at the Event site.


Article 10 – Cancellation, Reimbursement
Cancellation requested by the Customer

For the training sessions All cancellations must be made in writing and sent to Sysdream within thirty (30) calendar days prior to the date of the training session. In the event of cancellation of the training session(s) requested after this period, Sysdream cannot provide any refund of the amount paid by the Customer for the cancelled training session(s).

Cancellation of one or more conferences No cancellations can be accepted for any or all of the talks scheduled during the Event. The amount paid by the Customer for the cancelled talks will not be reimbursed by Sysdream.

Cancellation by the Customer in the event of a pandemic Notwithstanding the foregoing, if the cancellation is requested due to the impossibility of travelling to the Event Venue because of measures taken by the French authorities (in particular due to a pandemic situation), Sysdream shall do its utmost to offer an alternative solution to the Customer. Failing agreement between the two parties on the solution proposed by Sysdream, the Customer shall be reimbursed the amount paid by the latter for the talk concerned.

Cancellation of the Event by Sysdream

Cancellation of one or more conferences In the event of cancellation of one or more conferences, Sysdream shall inform the Customer and offer the possibility of attending the conferences in the next edition. If the Customer does not agree to this deferral of the Ticket, Sysdream undertakes to refund the amount paid by the Customer. No other compensation can be claimed as a result of this cancellation.

Cancellation of one or more training sessions In the event of cancellation of one or more training sessions, Sysdream shall inform the Customer and refund the amount paid for the training in question. No other compensation can be claimed as a result of this cancellation.

Cooling-off period

In accordance with Article L. 221-28 of the French Consumer Code, the purchase of a Ticket is not subject to the legal cooling-off period. All validated and paid orders are firm and definitive.


Article 11 – Personal data protection

Within the framework of this Site, Sysdream is required to process personal data concerning the Customer in accordance with the applicable rules and regulations.

In order to be informed of the processing of their personal data in this context and of the rights they have as a data subject, Customers are invited to consult the Site's Privacy Policy, which is accessible at the bottom of each page of the Site.


Article 12 – Liability

Sysdream cannot be held liable:

  • In the event of the non-performance or poor performance of its obligations being attributable to the Customer, to the act of a third party not acting in the name of and/or on behalf of Sysdream, or in the event of force majeure;
  • For any inconvenience or damage inherent in the use of the Internet, including, but not limited to, a breakdown in service, external intrusion or the presence of computer viruses;
  • Due to problems that may occur during the ordering, processing, downloading or printing of the ticket attributable to the Customer, to an act of a third party not acting in the name of and/or on behalf of Sysdream, or to a case of force majeure;
  • In the event of theft of, loss of or damage to personal property that may occur at the Event Venue.


Article 13 – Code of conduct at the event

The Customer undertakes:

  • Not to share content that is unrelated to the Event, in particular, but not limited to, advertisements, videos or photos (whether or not of an illicit nature) during the Event, in particular when the latter takes place online;
  • Not to distribute any advertising material during the Event without the prior authorization of Sysdream, particularly when the Event involves physical attendance;
  • Not to use abusive, discriminatory, racist or defamatory language or commit any form of harassment towards another participant or speaker;
  • Not to damage the image of the Event, Sysdream and the contributors;
  • Not to interrupt the presenters or spam other participants;
  • Not to hack or attempt to hack the platform;
  • Not to copy or counterfeit, in particular, but not limited to, the course materials and the conference subjects;
  • To comply with the organizer’s instructions during the Event;
  • To respect the premises and the equipment made available to the Customer;
  • To show respect for everyone’s opinions.

Any breach of any of the Customer’s obligations will lead to the immediate exclusion of the Customer from the Event.

If, during the Event, the Customer witnesses or is the victim of an act that constitutes a violation of this Code of Conduct, the Customer must immediately contact a member of the organization or send an email to the following address: [email protected]


Article 14 – Applicable law - Competent jurisdiction

The present T&Cs along with any order placed on the Site are governed by French law, except as otherwise provided.

Any dispute shall, failing amicable agreement, be subject to the exclusive jurisdiction of the French courts.

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